• History
  • Testimonials

History

History

CN Brown Company is a family owned business that started in 1948 as a retail and wholesale lumber company in Lovell, ME.  The company expanded its business and territory to include petroleum products in Maine, New Hampshire and Vermont.

In the early 70’s, management recognized the changing lumber industry and began concentrating its efforts in the convenience store, gasoline and heating oil business.  At about this time, Carlton N. Brown hired Harold D. Jones, a district representative from Phillips Petroleum, to be CN Brown Company’s General Manager/CFO; to lead the company into these new markets.

This marked the beginning of a new era for CN Brown Company.  The company began a program of purchasing and building new convenience stores, along with its steady expansion of its heating oil business.

The company, now owned and operated by the Jones family, has provided communities with steady employment for over 70 years.  CN Brown Company currently owns and operates 76 Big Apple Convenience Stores, 26 Heating Oil Offices, 11 Service Stations, plus service over 100 gasoline dealers.  CN Brown Company has positioned itself to be a major contender in the competitive petroleum market throughout Maine, New Hampshire, Vermont and Massachusetts.

In 2012 CN Brown Company began supplying Electricity and Natural Gas to customers in Maine to further diversify energy offerings.  This enabled CN Brown Company to bundle product offerings for added savings to our valued customers.

CN Brown Company launched its Big Apple Rewards program in 2012, leading the way for loyalty programs in the Northeast.  Customers now accumulate points with every purchase and save on those items they buy the most.  Our rewards program is FREE to sign up.  Visit cnbrownrewards.net to learn more.

In January 2018, CN Brown Company’s electricity division and heating oil division were rebranded to CN Brown Energy.  A new energy website was launched on January 9th; cnbrownenergy.com.

CN Brown Company has been supporting the Muscular Dystrophy Association, MDA, for over 25 years.  In that time the company has raised over 6 million dollars in an effort to better the lives of those that have been affected by this disease.

CN Brown Company is a financially strong company that will continue to evolve in the energy field and the convenience store business.  The future looks bright and we look forward to serving you.

Meet your Executive Team

Pictured left to right:  Michael Doucette – Director of Retail Purchasing and Merchandising, Russell Cloutier – Real Estate Manager (retired December 2017), Jeffrey Jones- Chief Operating Officer, Lori Smallwood – Corporate Office Manager, Katrina Waite – Retail Sales Manager Big Apple Store Division, Kurt Jones – President, John Wheeler – Retail Sales Manager Energy & Big Apple Store Division, Kevin Moore – Director of Maintenance, Ken Cannell – Director of Transportation, and Ken Bremner – Wholesales Sales Manager.

Testimonials

Testimonials

  • Thank you, Russell, at South Paris, ME, Energy Office,  Winter of 2018:

  • Thank you Ken at Portsmouth Big Apple Store:

    (testimonial received via email August 8, 2014)
    Hello, On July 3rd my 17 yr old son Adam took my car to go on a night out with his cousin to see the fireworks which translated to driving two girls from Winthrop Ma. to their home in Hampton, NH. In the early hrs of the 4th (around 6 am), they found themselves completely out of bounds, out of gas and out of money in the parking lot of your Big Apple store in Portsmouth. The two boys were standing outside the store with a cup asking for a change to buy enough gas to get home when they were approached by the store manager. When they explained the situation your manager informed them that he could not let them solicit money but he would help them. He then gave them 15 dollars worth of gas and 5 dollars for tolls, money out of his own pocket, on the conditions that my son call home immediately and tell me where he was and that someday he pay it forward and help someone else that needed it. where how and when was to be his decision. On Thursday I stopped into the store with my son to pay back the money and I met Ken. He respectfully refused to take my money and said his deal was with my son. His explanation was it was a two-part deal. Part one was to call me immediately to both put me at ease and to ensure he, at some point, would have to face the music and part two was he help someone else in need. Stepping up to help someone else whether it was time or money would help teach him that sometimes the smallest kindness reaped the greatest rewards. Getting his money back was never part of the deal. He was holding Adam to the agreement they made and was just glad he got home safe. Ken is a class act and I\'m so glad my son found himself in the parking lot of his store. And it was not lost on me that he insisted my son called home first. Just thought you should know. Thank You.


    ~Anonymous Parent

  • Rapid Roy’s Shell

    Rapid Roy’s Shell
    Gas & Convenience
    2806 White Mtn. Highway
    North Conway, NH 03860

    July 1, 2014

    C.N. Brown Company
    Mr. Richard Young
    PO Box 200
    South Paris, ME 04281

    Dear Richard:
    We began using W.B. Mason for supplies in early July. Right from the beginning, we found them friendly and helpful. Allen at W.B. Mason called to set up our account to make sure we received CN Brown pricing. He even asked what products we’ll commonly order (such as receipt paper) and set up a “shopping list” for us on the website, to make re-ordering easy. He placed our initial order right over the phone and it arrived at our store within 24 hours!
    It turned out that I miscommunicated one of the items on our first order... I offered to keep the product because we’d need it eventually, but Allen said he’d be happy to have his driver pick it up the next day and credit our account. That’s the true test of a good vendor, in my opinion. As a small business owner, my day is already full, so for him to make the item return effortless for me won me over to W.B. Mason’s service. Their prices are better than we were paying through the previous supplier, and being able to receive product in less than 48 hours is wonderful. If anyone out there hasn’t signed up with W.B. Mason yet, I recommend that you give them a call!
    We’re thrilled that C.N. Brown set up this program so that even independent store owners like us can get supplies at great prices with super-fast delivery. You folks have taken great care of us since Day One, and this new program is another example of why we enjoy doing business with C.N. Brown.
    Sincerely,


    Roy & Eleda Towle
    Owners

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